When a new hire without a driver’s license receives a “not approved” result on a criminal background check, the result is based on criminal history — not the absence of a driver’s license. The driving record component requires a license to run, but a missing driving record alone does not generate a “not approved” status.

Recommended steps:
1. Request the detailed background check report to identify the specific reason for the “not approved” status.
2. Review DHS/DPSQA’s list of disqualifying offenses to determine whether the finding is a mandatory exclusion.
3. If the reason is unclear, contact DPSQA directly — their provider helpline can clarify what triggered the “not approved” result.
4. Document your review process thoroughly in the employee’s personnel file.

Not having a driver’s license is not itself a disqualifying factor for EIDT employment unless driving is a required job function. The “not approved” result on a background check is tied to the criminal history findings, not the license status.